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Case Study

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Case Study
Transforming Paratransit at Scale: Houston METRO’s METROLift Modernization Journey
Monday, October 5, 2026 RideCo A Case Study on How Houston METRO Improved Operational and Cost Efficiency–Including Achieving $1.1M+ in Annualized Cost Savings Through Utilizing RideCo
Case Study
How PSTA Cut Call Wait Times in Half with AI Voice
Thursday, September 24, 2026 Spare See how PSTA used AI Voice to cut call wait times in half, reduce abandoned calls by 43%, and handle 40% of inbound calls without adding staff.
Case Study
How IndyGo Access Tripled Paratransit Trips While Raising On-Time Performance
Thursday, August 20, 2026 SilverRide Inc How SilverRide scaled Indianapolis's paratransit service more than threefold while lifting on-time performance into the mid-90s.
Case Study
When Flexibility Meets Reliability: How SilverRide and RideCo Deliver Microtransit in Milpitas, California
Thursday, August 6, 2026 SilverRide Inc Great technology needs a great operator. See how SilverRide achieved 100% schedule adherence, grew ridership 38%, and scaled capacity 50% overnight during a transit crisis in Milpitas, California.
Case Study
How GoDurham Increased Trip Capacity 40% Without Expanding Its Fleet
Tuesday, July 21, 2026 SilverRide Inc See how GoDurham integrated SilverRide into existing operations to increase daily trips and on-time performance without any trip returns or additional capital investment.
Case Study
How Ada County Highway District Used Digital Solutions to Improve Engagement
Tuesday, June 17, 2025 Granicus Discover how the district used digital solutions to successfully launched its engagement site, ACHD Engage, to streamline and improve how they connect with Idaho drivers.
Case Study
How Kansas City Delivered Cost-Efficient Multimodal Connectivity Between On Demand and Fixed Routes
Monday, April 21, 2025 RideCo Tech-enabled, on-demand transit can seamlessly integrate with and complement existing public transit services. Learn how Kansas City Area Transportation Authority partnered with RideCo to deliver multimodal connectivity, improve operational and cost efficiencies, and enhance customer convenience with RideCo-powered paratransit and microtransit.
Case Study
Using Next-Gen Technology to Transform Paratransit Service Delivery
Monday, August 12, 2024 RideCo Southeastern Pennsylvania Transportation Authority (SEPTA) has modernized operations across reservations, scheduling, dispatching, and eligibility management functions using RideCo’s industry-leading paratransit solution.
Case Study
How AC Transit Reaches Underserved Communities
Friday, May 31, 2024 Granicus Learn how AC Transit is leading the way for inclusive public meetings, making a difference in community engagement through accessible, impactful dialogue. View their empowering success story today!
Case Study
Setting a New Industry Standard: Behind the Successful Implementation of SEPTA Access
Thursday, May 30, 2024 RideCo Discover how seamless the transition from legacy software to next-generation technology can be with Southeastern Pennsylvania Transportation Authority and RideCo’s implementation of the largest on-demand transit system running on a cloud-based platform within the United States.
Case Study
Leamington Increases Ridership by 275%
Thursday, May 9, 2024 Granicus Leamington used their engagement portal, Let’s Talk Leamington, to modernize their transit system, increase ridership by 275%, expand transit services, and create a transit schedule based on rider needs! Read how they did it here here.
Case Study
Tulsa Transit Reduces Operating Costs Using Modern Paratransit Software
Tuesday, February 13, 2024 RideCo Since relaunching the Lift program with RideCo, Tulsa Transit has seen a significant improvement in service performance, surpassing their initial objectives within less than six months. The agency has also achieved a significant 14% reduction in cost