Complimentary Case Study
Using Next-Gen Technology to Transform Paratransit Service Delivery: How SEPTA Saved More Than $5M in Annualized Costs
The Enablement of Accessible, Efficient, and Cost-Effective Paratransit
The completed implementation of SEPTA Access represented a significant milestone for the public transit industry—the definitive point when one of the largest transit systems in the United States, Southeastern Pennsylvania Transportation Authority (SEPTA), and RideCo set a preeminent example for how seamless and transformative the transition from legacy software to next-generation, on-demand transit technology could be. 

In less than four months since the launch, the operational efficiencies gained using RideCo’s industry-leading paratransit solution have resulted in more than $5M in annualized cost savings for SEPTA, with further cost savings projected as service optimizations are implemented. 

In this case study, learn how RideCo modernized SEPTA's paratransit operations across reservations, scheduling, dispatching, and eligibility management functions to meet the agency’s long-term goals of improving operational and cost efficiency, as well as overall service delivery.
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