Growing paratransit demand can leave agencies facing a difficult choice: invest in additional vehicles and infrastructure or rely on supplemental providers that offer less consistency and control.
GoDurham Access set out to absorb up to 40% trip growth without expanding its city-owned fleet. Working with WeDriveU, the agency selected SilverRide as a supplemental transportation provider that could operate as a true extension of its existing service.
In this case study, you will learn how the program:
Integrated SilverRide with the same scheduling software, driver app, and rider app already used by WeDriveU
Maintained consistent driver screening and service standards across internal and supplemental capacity
Used pooled trips to improve cost efficiency and serve more riders
Delivered more than 100 daily trips with 97%+ on-time performance and zero trip returns
Gave WeDriveU unified oversight through a single operational system
Complete the form to download the case study and see how SilverRide helped GoDurham Access expand capacity without expanding its fleet.
