America is aging faster than our transportation systems can adapt.

By 2030, over 71 million Americans will be 65 or older – nearly 20% of the population. Yet most public transit still operates on a curb-to-curb model that leaves vulnerable riders behind. The result? 3.6 million people miss or delay care each year due to transportation barriers, leading to preventable ER visits and up to $537 million in excess healthcare costs annually.

This whitepaper explores the assisted transportation model transforming how transit agencies and PACE programs serve older adults and individuals with cognitive or physical challenges. Featuring insights from aging services pioneer Jennie Chin Hansen, this resource provides actionable strategies backed by real-world case studies, federal policy frameworks, and proven outcomes – including 98% on-time performance and 25-50% reductions in missed appointments.

Inside this whitepaper, you'll discover:

• Why traditional curb-to-curb service fails older adults with mobility and cognitive challenges

• The assisted transportation model reducing missed appointments by 25-50%

• How PACE programs integrate transportation as a core pillar of care – with measurable ROI

• Real-world examples of culturally responsive service delivery

• Federal policy priorities and funding opportunities supporting mobility equity

• Actionable recommendations for transit agencies and healthcare organizations ready to scale what works

Download now to learn how your organization can transform transportation from a barrier into a lifeline for aging Americans.