This library of free downloadable content includes white papers, guides, infographics, case studies, industry analysis, and other resources provided by the California Transit Association, and outside experts and vendors within the transportation industry. After downloading content, you may be contacted by the provider.
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As customer expectations evolve, transportation companies must adapt to deliver consistent, high-quality service across multiple channels. According to Salesforce, 76% of customers expect consistent interactions across various departments.
Discover how an "ecosystem" approach can enhance public safety by fostering collaboration and leveraging modern technology. Read our guide to learn actionable strategies for creating safer rider communities.
Chillicothe Transit System (CTS) needed to revamp its 40-year old system while delivering integrated on-demand and fixed route service. The agency partnered with The Routing Company to make it happen – and in doing so, drove double digit increases in fleet utilization.
Learn how AC Transit is leading the way for inclusive public meetings, making a difference in community engagement through accessible, impactful dialogue. View their empowering success story today!
Leamington used their engagement portal, Let’s Talk Leamington, to modernize their transit system, increase ridership by 275%, expand transit services, and create a transit schedule based on rider needs! Read how they did it here here.
In this benchmark report, we break down the latest communication engagements in the transportation and transit market. View the full report to see if your organization is over or under performing industry benchmarks.
Since relaunching the Lift program with RideCo, Tulsa Transit has seen a significant improvement in service performance, surpassing their initial objectives within less than six months. The agency has also achieved a significant 14% reduction in cost
In today’s fast-paced world, technology has augmented every aspect of our lives, making tasks more efficient and convenient. Public transit agencies are no exception to this trend.
Our team of legislative advocates works to inform elected officials, government professionals and the
public about the impact of proposed laws and regulations, and to shape the future of public
transportation.